Privacy Policy
Effective January 1, 2026
Slabline DeSoto Epoxy Flooring, desotoepoxyflooringandconcretepolishing.com, quotes@desotoepoxyflooringandconcretepolishing.com
Who we are and what this policy covers
Slabline DeSoto Epoxy Flooring is a flooring contractor in DeSoto, TX. We coat, polish, seal and resurface concrete floors for homes and businesses in DeSoto and the cities around it.
This policy explains what information we collect when you visit our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it. It covers everything on our site, from our home page to our service and city pages. If you'd like to know more about the business behind the site, see about Slabline DeSoto Epoxy Flooring.
Information you give us
Most of what we know about you comes straight from you. When you fill out our contact form, call us or email us, you might give us your name, phone number, email address, the address of the property, and details about the floor or slab you want worked on. Some people also send photos of their garage, patio or shop floor so we can get a first look before we come out.
If we come to your property for an estimate or do the job, we'll also keep notes about the work, the measurements, the quote we gave you and any payment records we need to run the business.
You don't have to give us any of this to browse the site. We do need a way to reach you if you want us to answer a question or set up an estimate.
Information collected automatically
Like most websites, ours collects some basic information on its own when you visit. That can include the type of device and browser you're using, the pages you looked at, how long you stayed, the page or search that brought you here, and a rough location based on your internet address.
We use analytics tools to gather this so we can see which pages people find useful and which ones need work. This information tells us how the site is being used. We don't use it to figure out who you are.
Cookies and how to control them
Cookies are small files your browser stores so a website can remember things between visits. Our site and the tools it relies on, such as analytics and the contact form, may set cookies to keep pages working properly and to count visits.
You can block or delete cookies in your browser settings at any time. The site will still work for reading and calling us, though some features, like the form, may not behave as smoothly.
How we use your information
We use what you give us to answer your questions, schedule and carry out estimates, prepare quotes, do the job you hire us for, and follow up afterward if something on your floor needs attention.
We use the automatic information to keep the site running, fix problems and improve the pages. We may also use your information when the law requires it or to protect our business and our customers.
We don't sell your personal information, and we don't rent or trade it to other companies for their own marketing.
When we share it
We share information only with the people and services that help us run the business. Our contact form is hosted by an outside form service, so what you type into it passes through and is stored on their systems before it reaches us. Our website host, email provider and analytics tools also handle some information as part of keeping the site and our inbox working.
If a job needs a supplier or another trade involved, we'll share only what they need to do their part, like the job address. We'll also share information if a court, government agency or the law requires us to.
How long we keep it
We keep your information as long as we need it to answer you, finish your job and keep the business records we're required to keep, such as quotes, invoices and warranty details. Once we no longer need it, we delete it or remove anything that identifies you.
If you reached out but never hired us, you can ask us to delete your details at any time. Analytics information is kept according to the settings of the tools we use, and it isn't tied to your name.
How we protect it
We take reasonable steps to keep your information safe, like limiting who can see it and using services that protect the data they hold. No website or email system is completely secure, so we can't promise that information sent online will never be intercepted. If you'd rather not send something sensitive through the form, you're welcome to call us instead.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it if it's wrong, or ask us to delete it. You can also tell us to stop contacting you about anything other than a job you've already booked.
Depending on the state you live in, the law may give you additional rights over your information. Either way, we'll honor reasonable requests. We may need to confirm who you are before we act on a request, so we don't hand someone else's details to the wrong person, and we'll reply within a reasonable time.
Children's privacy
Our site is meant for adults who own or manage property. We don't knowingly collect information from children under 13. If you believe a child has sent us their information, let us know and we'll delete it.
Links to other websites
Some pages link to outside websites, such as product makers or local government offices. Those sites have their own privacy practices, and this policy doesn't cover them, so it's worth checking their policies before you share anything there.
Changes to this policy
We may update this policy when our tools or the law change. The current version will always be on this page, and if we make a change that affects how we use your information in a meaningful way, we'll make that clear here.
How to raise a privacy concern
If you have a question about your information, want to make a request, or think we've handled something the wrong way, call us at (972) 450-9481 or reach us through our contact page. You can also email us at the address listed on our site.
Tell us what you'd like us to do and how to reach you, and we'll look into it and get back to you.